Commercial terms for the current DataSitr service, including scope, billing basics, and operating boundaries.
DataSitr provides a Saudi-hosted privacy gateway intended to support controlled AI workflows. The service includes technical controls designed to help customers manage PDPL-oriented data handling, but it is not a regulator certification, legal opinion, or standalone compliance determination. Each customer remains responsible for its own legal basis, transfer assessment, and sector-specific obligations.
Fees are quoted in Saudi Riyals (SAR) and may be subject to applicable taxes, including VAT. Billing mechanics, invoice format, due dates, and any suspension rights are defined in the applicable order form, pilot agreement, or invoice.
The current service is a monitored pilot. Unless a signed agreement states otherwise, DataSitr does not publish a binding uptime SLA or promise uninterrupted service. Availability can still be affected by upstream providers, infrastructure incidents, or lawful government action.
Enterprise customers may receive machine-readable operational and compliance artifacts produced by the service, including health, routing, and recordkeeping outputs. These artifacts support evaluation and internal review, but they are not immutable external evidence, regulator approval, or proof of standalone PDPL compliance. DataSitr may suspend or restrict access to protect the service, investigate misuse, or comply with lawful orders.
DataSitr processes customer-submitted data as part of the service workflow under the customer's instructions. The client remains responsible for the lawfulness of submitted data and use of the service. Specific liability caps, indemnities, and security commitments should be defined in the customer’s signed commercial agreement rather than inferred from this public page.
Governing law, venue, and any arbitration process should be defined in the applicable signed order form or master services agreement. Until then, this page should be read as a public operating summary for the pilot rather than a complete negotiated enterprise contract.
This page was last updated on 2026-05-14.